By “processing” we mean all operations carried out on personal data, such as the collection of data, their recording, storage, consultation, use, communication by dissemination, deletion, archiving and destruction. SRL Scanium, Metrologielaan 10, 1130 Haren, is responsible for the processing of your personal data. Any questions on this subject can be sent to us by post to the above address or by e-mail to the following address DPO[@]scanium.com
SRL Scanium is a service company in the digitalization sector. Scanium is linked to Sicli and its subsidiaries.
Personal data” means any information relating to an identified or identifiable natural person.
We process personal data that you provide to us, such as user data (e.g. name, surname, gender, language, address, telephone number, e-mail address, age, bank account number and similar data, copy of your identity card, hobbies), location data where applicable and data that we receive when you use our services.
We will only make decisions based on automatically processed data where this is necessary for the conclusion or performance of a contract or where you have consented to this.
We will only carry out profiling if you have consented to it. For this purpose we will ask you for specific consent. We will then be able to provide you with personalised offers and services by combining the data we have about you and/or which results from analyses of our systems.
We do not process so-called “sensitive” data, i.e. data that would relate, for example, to your racial or ethnic origin, your political opinions, your religious or philosophical beliefs, your life and/or sexual orientation, or your health. If we were to process such data at any time, we would only do so after obtaining your explicit consent and for specific purposes that would be explained to you beforehand, or if such processing is necessary in the context of labour law, social security or preventive medicine or occupational medicine.
We use the personal data that you provide to us for various purposes such as
– In the context of managing our contractual relationship and the services that flow from it. e.g.
using your telephone details to notify you of the work you have requested
the use of your data for the preparation and issue of invoices or order forms, etc.)
– For the purposes for which you have given us your consent. e.g.
The use of your email address if you have opted to receive newsletters about our products via this channel
To offer you personalised services based on your habits only if you have given specific consent to do so (for more details see section 5 below)
To use your full name and email address to provide you with assistance in chat rooms on our websites
– To comply with legal or regulatory requirements to which we are subject. e.g. :
To provide your personal data to the Authorities where we are required to do so in connection with legal investigations
– Where we have a legitimate interest in doing so whilst ensuring that this interest is balanced with respect for privacy. For example
in the context of preventing and combating fraud,
for the improvement of our products and services, in particular in the context of requests for feedback during satisfaction surveys
– When the processing of your data is necessary to protect your safety, your vital interests.
– In a pseudonymised or anonymised manner for commercial purposes unrelated to your personal data (e.g. to carry out statistical analyses of the frequency of visits to our workshops/garages)
– Jointly with other data controllers after agreements have been made to this effect
– The use of your name, surname, address and e-mail address, which we collect in the context of competitions we organise, for the purpose of informing you of the result; Information on personal data and their processing.
Scanium does not have any processing activities that can be classified as automated decision making. Automated decision making is the ability to make decisions by technological means without human intervention.
We may transfer your data to companies related to Scanium in order to achieve the purposes. (see section 2)
We do not transfer it to third parties except:
– Where we are legally required to do so (e.g. to the National Bank’s Credit Bureau when granting credit);
– Where we are legally entitled to do so (e.g. in the event of a transfer of our rights and obligations in the event of a debt assignment, or in the event of a transfer of all or part of our business)
– To subcontractors where this is necessary for the performance of our services (e.g. electronic archiving of invoices)
– In order to keep them up to date (communication to BPost when mail is returned following a change of address)
– With your prior consent
If the processing of data, in particular via a subcontractor, involves transferring it outside the European Union, we will ensure that your data is protected in accordance with the European legislation in force on the subject.
We will ensure that any third party to whom we transfer your data will treat it in the same secure manner as we do, taking the necessary measures to protect it.
As mentioned in section 2 above, Scanium is linked to various other companies and their subsidiaries. In this context, we will transfer and may share your personal data with them. Below you will find the different processing activities, their purpose, the applicable legal basis and the categories of personal data involved:
PROCESSING ACTIVITY PURPOSE TYPE OF DATA LEGAL BASIS
|
Sharing of contact data collected from an operator, with other operators and with Scanium |
Ensuring quality data within the Scanium ecosystem |
Contact details |
Contractual |
|
Sharing of data and contacts relating to the services offered with operators, Scanium. |
Ensuring the correct maintenance/repair of services |
Technical information/data |
Contractual |
|
Sharing of contact and service data collected by an operator with a company related to Scanium |
Ensuring quality data and correct follow-up when products or services from a related company are purchased |
Contact data and technical information/data |
Contractual Legitimate Interest |
We implement all necessary technical and organisational measures to protect your personal data.
Your data is kept for as long as is necessary to carry out the processing for which it was collected, which varies according to the purpose of the processing, for example
– 30 days for your contact data when you participate in one of our “Live chat/discussion” on our websites
– 6 months when you make a purchase offer or configuration online
– 1 year for your contact data when you participate in a demo
– 1 year for your contact data when you register at the reception of one of our affiliated companies
– 7 years for accounting/tax documents
– 8 years after the end of the contractual relationship for the conservation of evidence in the context of litigation files;
– 8 years after the completion of a commercial action that has not been followed up.
Sometimes the period may be longer, in particular to comply with our legal obligations or in the event of a dispute.
At the end of the retention periods, personal data is rendered anonymous, deleted or rendered unusable.
You have the following rights with regard to the personal data we collect/you provide to us:
– Right of access and right to portability of your data:
You have the right to access your personal data. You have the right to obtain confirmation as to whether or not data relating to you is being processed, as well as to be informed about the purposes for which it is being processed, the type of data being processed, the persons to whom it is communicated and the period of time for which it is being kept. You also have the right to receive a copy of the personal data you have provided to us and to transmit or request us to transmit it to another controller
– Right of rectification/deletion – right to be forgotten
You have the right to request the rectification of your data if you find it to be inaccurate or incomplete. You also have the right to request the deletion of your personal data when they are no longer necessary for the purposes for which they were collected. If you have given your consent to the processing of your data, you may withdraw it at any time.
– Right to object to the processing of data for marketing purposes
You have the right to object to the processing of your data for direct marketing or canvassing purposes without any justification.
– Right to limit processing
You have the right to have the processing of your data restricted if you dispute the accuracy of the data, if you object to the deletion of your data and instead request that the use of your data be restricted, or if your data is no longer required to be processed but is still necessary for the establishment, exercise or defence of legal claims.
– Right to lodge a complaint with the supervisory authority If you wish, you can always lodge a complaint about the processing of your data with the Data Protection Authority (formerly the Commission for the Protection of Privacy) at the following address Data Protection Authority, Rue de la Presse, 35, 1000 Brussels – contact@apd-gba.be .
The first 4 rights can be exercised by contacting us at the addresses mentioned in the section “Data processing and liability”.
In order to ensure that our processing of personal data complies with the regulations in force, we have appointed a Data Protection Officer (DPO – Data Protection Officer – e-mail: DPO(@)scanium.be – Address: Metrologielaan 10, 50, 1130 Haren).